Connection issues with Samsung earbuds #2

Connection issues with Samsung earbuds

If your phone cannot connect to one or both of your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds, getting them to connect again will only take a couple of steps. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue.

Unpair and repair the earbuds

1. Restart the earbuds.

   Insert the earbuds into the case and close the lid until the LED light goes out. If the indicator light flashes red or orange, charge the earbuds and case.

2. Sync the earbuds together.

   Remove the earbuds from the charging case for a moment and then reinsert them. Next, touch and hold both earbuds’ touchpads for seven seconds or more while they are in the case. The earbud battery indicator light will flash green and return to its initial color.  The earbuds will be coupled, and then you can try wearing them again.

3. Place the buds in your ears.

   Remove both earbuds from the case and place them into your ears. Be sure to adjust the earbuds and wear them properly to make sure they're detected. You will hear the earbuds make a beeping sound.

4. Unpair the earbuds.

   If the earbuds are still not pairing, you can try unpairing them from your phone. To do this, navigate to Settings on your phone. Tap Connections, and then tap Bluetooth. When the earbuds appear in the list, tap their name, and then tap Unpair.

5. Reset the Wearable app.

   Open Settings on your phone, and then tap Apps. Locate and then tap Galaxy Wearable. Tap Storage and then tap Clear data. Tap OK on the popup.

6. Reconnect your buds.

   Now that the buds have been unpaired and the Galaxy Wearable app has been reset, connect your Galaxy Buds normally.